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Job Vacancy Karachi Shahra-E-Faisal Position Call Center Workforce Administrator at Call Cafe

Call Cafe company logo
Published 9 hours ago

Call Cafe is currently accepting applications for the role of Call Center Workforce Administrator in Karachi Shahra-E-Faisal. This position is Full-time.

We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.

Call Cafe, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.

Job Information

Company:Call Cafe
Position:Call Center Workforce Administrator
City:Karachi Shahra-E-Faisal, Sindh
Province:Sindh
Education:Confidential
Salary:PKR 20.000 - PKR 50.000 per Month
Job Type:Full-time

Job Description

We are in search of a committed Call Center Workforce Administrator to become a vital member of our dynamic team. In this position, you will oversee workforce scheduling, optimize staffing levels, and ensure the seamless operation of our call center.

The ideal candidate will possess exceptional analytical skills, a solid understanding of workforce management tools, and the ability to collaborate effectively with diverse teams. Your responsibilities will include monitoring agent performance, analyzing call data, and implementing strategies aimed at enhancing service quality.

If you are detail-oriented, proactive, and passionate about improving the customer service experience, we invite you to apply!

Benefit

  • Valuable work experience
  • Recognition and performance awards
  • Work-life balance
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Professional training
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Sindh
City Karachi Shahra-E-Faisal
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Company Information

Call Cafe

Call Cafe is a leading telecom service provider in Pakistan, dedicated to enhancing communication for its customers. With a commitment to quality and affordability, Call Cafe offers a range of services, including voice and data solutions, to meet the needs of individuals and businesses alike. The company’s user-friendly platform ensures seamless connectivity, making it a trusted choice for millions. As Call Cafe continues to expand its offerings, it remains focused on delivering exceptional service and building lasting relationships with its clients across the country.