Job Vacancy Karachi Shahra-E-Faisal Position Call Center Workforce Administrator at Call Cafe

Call Cafe is currently accepting applications for the role of Call Center Workforce Administrator in Karachi Shahra-E-Faisal. This position is Full-time.
We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.
Call Cafe, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.
Job Information
Company: | Call Cafe |
Position: | Call Center Workforce Administrator |
City: | Karachi Shahra-E-Faisal, Sindh |
Province: | Sindh |
Education: | Confidential |
Salary: | PKR 20.000 - PKR 50.000 per Month |
Job Type: | Full-time |
Job Description
We are in search of a committed Call Center Workforce Administrator to become a vital member of our dynamic team. In this position, you will oversee workforce scheduling, optimize staffing levels, and ensure the seamless operation of our call center.
The ideal candidate will possess exceptional analytical skills, a solid understanding of workforce management tools, and the ability to collaborate effectively with diverse teams. Your responsibilities will include monitoring agent performance, analyzing call data, and implementing strategies aimed at enhancing service quality.
If you are detail-oriented, proactive, and passionate about improving the customer service experience, we invite you to apply!
Benefit
- Valuable work experience
- Recognition and performance awards
- Work-life balance
- Professional networking opportunities
- Collaborative work environment
- Opportunities for promotion
- Access to the latest technology
- Skill development
- Professional training
- Opportunities to contribute to business growth
Requirements
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- Minimum Education of High School Diploma
- Able to Work Under Pressure
- Experience in the Related Field (Preferred)
- Able to Work in a Team
- Good Communication Skills
- No Criminal Record
- Willing to Be Placed in the Designated Work Location
Company Address
Province | Sindh |
City | Karachi Shahra-E-Faisal |
Google Map | Google Map |
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