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Job Vacancy Lahore Position Support Center Representative at Transworld Home Pvt. Ltd

Transworld Home Pvt. Ltd company logo
Published 6 hours ago

Transworld Home Pvt. Ltd is currently seeking applicants for the position of Support Center Representative in Lahore. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

Transworld Home Pvt. Ltd, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:Transworld Home Pvt. Ltd
Position:Support Center Representative
City:Lahore, Lahore
Province:Lahore
Education:Confidential
Job Type:Full-time

Job Description

Transworld Home Pvt. Ltd. is seeking a dedicated Support Center Representative to join our Customer Experience team.

Job Description:

  • Manage Webchat and WhatsApp support.
  • Address customer posts and DMs on social media.
  • Handle complaints and collaborate with internal teams.
  • Record complaints in our CRM system.
  • Engage in upselling and churn management.

Required Skills:

  • Excellent communication skills.
  • Strong problem-solving abilities.
  • Proficiency in Microsoft Excel and PowerPoint.

Education: Bachelor’s degree preferred (Telecommunication discipline).

Experience: Minimum of 2 years in Customer Support.

Benefit

  • Opportunities for promotion
  • Access to the latest technology
  • Professional networking opportunities
  • Valuable work experience
  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Skill development
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Lahore
City Lahore
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Company Information

Transworld Home Pvt. Ltd

Transworld Home Pvt. Ltd is a prominent company based in Pakistan, specializing in home appliance manufacturing and distribution. Established to provide quality products, the company focuses on innovation and customer satisfaction. Transworld Home Pvt. Ltd offers a wide range of appliances, from kitchen gadgets to essential home devices, ensuring durability and efficiency. With a commitment to excellence, the company strives to enhance everyday living through reliable and affordable products, making it a trusted name in the Pakistani market.