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Job Vacancy Rawalpindi Position Client Engagement Manager at MTBC

MTBC company logo
Published 15 hours ago

MTBC is inviting applications for the role of Client Engagement Manager in Rawalpindi. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

MTBC operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:MTBC
Position:Client Engagement Manager
City:Rawalpindi, Punjab
Province:Punjab
Education:Confidential
Job Type:Full-time

Job Description

Department: Contact Center

Company: MTBC

Experience: 1 Year

Location: Rawalpindi, Pakistan

Application Deadline: August 31, 2025

Job Description

The Customer Success Specialist will play a crucial role in driving customer retention and satisfaction. Key responsibilities include setting clear retention goals, assisting customers with product setup, and reviewing feedback to enhance their overall experience. Additionally, you will understand our products to recommend optimal solutions, optimize processes for customer success, and develop client portfolios. Analyzing data to improve customer satisfaction and resolving requests efficiently while ensuring adherence to security protocols are also vital aspects of this role.

Required Skills

  • Excellent communication skills in English.
  • Proficiency in MS Excel and PowerPoint.

Benefit

  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Valuable work experience
  • Skill development
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Physically and Mentally Healthy
  • Able to Work Under Pressure
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • No Criminal Record
  • Minimum Age of 18 Years
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Rawalpindi
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Company Information

MTBC

MTBC, or Medical Transcription and Billing Corporation, is a leading healthcare technology company based in Pakistan. Founded in 199, it specializes in providing healthcare IT solutions, including medical billing, transcription services, and electronic health record systems. With a commitment to enhancing the efficiency of healthcare providers, MTBC serves clients in the United States and other countries, leveraging advanced technology and skilled professionals. The company is dedicated to improving patient care and streamlining administrative processes, making it a key player in the global healthcare ecosystem.