Job Vacancy Lahore Position Customer Service Representative at Digitech Outsourcing Solution

Digitech Outsourcing Solution is currently accepting applications for the role of Customer Service Representative in Lahore. This position is Full-time.

We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.

Digitech Outsourcing Solution, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.

Job Information

Company:	Digitech Outsourcing Solution
Position:	Customer Service Representative
City:	Lahore, Punjab
Province:	Punjab
Education:	Confidential
Salary:	PKR 70.000 - PKR 80.000 per Month
Job Type:	Full-time

Job Description

We are an INBOUND Customer Service Provider (no sales) and our clients are based in the US, Canada and Europe. We operate 24/7 and are looking for serious candidates with previous inbound CSR experience, ideally in a US or UK based campaign.

Job Duties include:

• Answering customer service inquiries via email, live chat and phone calls
• Respond to new service inquiries, complaints and handle other day to day processes
• Attend trainings and team meetings
• Work as a team player and assist team members as needed
• Flexible with different shift timings and work with the team to ensure coverage

Skillset Requirements:

• Good English writing and speaking skills
• Can speak fluently with a neutral accent
• Write English without grammatical errors
• Good typing speed and can learn new systems
• Is able to manage different shift timings

Compensation & Benefits:

• Rs. 65,00 to Rs. 80,00 salary + performance bonuses
• Yearly increments and bonuses.
• Collaborative yet fun-loving atmosphere: space that fosters employee wellbeing
• Fuel Allowance
• Leaves Encashment
• Career oriented environment and room to grow
• Provident Fund
• Medical Insurance
• Paid Leaves

We are hiring on immediate basis and training period is paid. If you have good communication skills, submit your CV today.

Job Type: Full-time

Pay: Rs70,00.00 – Rs80,00.00 per month

Application Question(s):

• Are you flexible with the time?

Experience:

• CSR: 1 year (Preferred)

Language:

• English fluently? (American Accent) (Preferred)

Requirements

• Able to Work Under Pressure
• Physically and Mentally Healthy
• Minimum Education of High School Diploma
• Good Communication Skills
• Able to Work in a Team
• Experience in the Related Field (Preferred)
• Minimum Age of 18 Years
• Willing to Be Placed in the Designated Work Location
• No Criminal Record

Company Address

Province	Punjab
City	Lahore
Google Map	Google Map