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Job Vacancy Islamabad Position Outbound Call Center Representative at Essential Sourcing

Essential Sourcing company logo
Published 2 months ago

Essential Sourcing is currently hiring for the role of Outbound Call Center Representative located in Islamabad. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, Essential Sourcing invites interested applicants to submit their applications.

Job Information

Company:Essential Sourcing
Position:Outbound Call Center Representative
City:Islamabad, Islamabad Capital Territory
Province:Islamabad Capital Territory
Education:Confidential
Salary:PKR 30.000 - PKR 50.000 per Month
Job Type:Full-time

Job Description

  • EXPERIENCE IN MEDCARE IS A MUST

Make calls to clients to learn about and address their needs, complaints, or other issues with products or services

  • Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
  • Engage in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
  • Build lasting relationships with clients and other call center team members based on trust and reliability
  • Utilize software, databases, scripts, and tools appropriately
  • Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service
  • Take part in training and other learning opportunities to expand your knowledge of the company and position
  • Adhere to all company policies and procedures

Job Type: Full-time

Pay: Rs30,00.00 – Rs50,00.00 per month

Application Question(s):

  • Have you worked with Medicare?
  • How much experience do you have with the Outbound Call Center?
  • Current and Desired Salary
  • It’s an onsite opportunity at Ghauri Town Phase 5 Islamabad so are you comfortable travelling there

Benefit

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Islamabad Capital Territory
City Islamabad
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Company Information

Essential Sourcing