Job Vacancy Rawalpindi Position Call Center QC Executive at Leads Expert Solution
Leads Expert Solution is currently hiring for the role of Call Center QC Executive located in Rawalpindi. This position is Full-time.
We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.
As a company in the (according to the company) sector, Leads Expert Solution invites interested applicants to submit their applications.
Job Information
| Company: | Leads Expert Solution |
| Position: | Call Center QC Executive |
| City: | Rawalpindi, Punjab |
| Province: | Punjab |
| Education: | Confidential |
| Salary: | PKR 45.000 - PKR 65.000 per Month |
| Job Type: | Full-time |
Job Description
Location: Rawalpindi / Islamabad
Schedule: Monday – Friday (Night Shift)
Salary: Competitive with Market Standards
Position Overview:
We are seeking a dedicated QC Executive to oversee call evaluations and ensure compliance with quality standards within our call center. This role is crucial for upholding our commitment to exceptional customer service.
Key Responsibilities:
- Assess calls based on performance metrics.
- Monitor adherence to scripts and guidelines.
- Deliver constructive feedback to call center agents.
- Maintain documentation of issues and compile reports.
Qualifications: A Bachelor’s degree or relevant experience is required, with previous quality control experience in a call center preferred.
Benefit
- Collaborative work environment
- Professional training
- Opportunities for promotion
- Access to the latest technology
- Skill development
- Recognition and performance awards
- Professional networking opportunities
- Valuable work experience
- Opportunities to contribute to business growth
- Work-life balance
Requirements
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- Minimum Education of High School Diploma
- Able to Work Under Pressure
- Experience in the Related Field (Preferred)
- Able to Work in a Team
- Good Communication Skills
- No Criminal Record
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Punjab |
| City | Rawalpindi |
| Google Map | Google Map |
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