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Job Vacancy Lahore Position Customer Support Supervisor at Compass Training and Consultancy Pvt. Ltd.

Compass Training and Consultancy Pvt. Ltd. company logo
Published 3 hours ago

Compass Training and Consultancy Pvt. Ltd. is currently hiring for the role of Customer Support Supervisor located in Lahore. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, Compass Training and Consultancy Pvt. Ltd. invites interested applicants to submit their applications.

Job Information

Company:Compass Training and Consultancy Pvt. Ltd.
Position:Customer Support Supervisor
City:Lahore, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 200.000 per Month
Job Type:Full-time

Job Description

We are seeking a Customer Service & Sales Supervisor to be the primary client contact and oversee a team of 2–3 CS agents. You will manage live chat, phone, and email channels; handle inbound/outbound communications; resolve orders, returns, and product inquiries; coordinate with sales, logistics, and technical teams; log all interactions in the CRM; and escalate unresolved issues while maintaining a customer-first approach.

  • Qualifications: Bachelor’s degree and minimum 4 years in a similar role.
  • Skills: Fluent English, excellent written/verbal communication, multi-channel proficiency, strong computer skills, attention to detail, and a proactive problem-solver.
  • Full-time, on-site. Compensation up to Rs200,00/month.

Benefit

  • Opportunities for promotion
  • Access to the latest technology
  • Professional networking opportunities
  • Valuable work experience
  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Skill development
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • No Criminal Record
  • Experience in the Related Field (Preferred)
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Lahore
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Company Information

Compass Training and Consultancy Pvt. Ltd.

Compass Training and Consultancy Pvt. Ltd., based in Pakistan, specializes in providing innovative training solutions and consultancy services. Committed to enhancing professional skills, the company offers a diverse range of programs tailored to meet the unique needs of businesses and individuals. With a team of experienced trainers and consultants, Compass focuses on delivering excellence and driving organizational growth through effective learning strategies. Their mission is to empower clients to achieve their goals and thrive in a competitive landscape.