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Job Vacancy Lahore Position Contact Center Team Lead at Abacus Consulting

Abacus Consulting company logo
Published 2 months ago

Abacus Consulting is currently accepting applications for the role of Contact Center Team Lead in Lahore. This position is Full-time.

We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.

Abacus Consulting, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.

Job Information

Company:Abacus Consulting
Position:Contact Center Team Lead
City:Lahore, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 60.000 - PKR 80.000 per Month
Job Type:Full-time

Job Description

We are seeking a dynamic and experienced Contact Center Team Lead to oversee our customer service team. The ideal candidate will be responsible for managing daily operations, ensuring high-quality customer interactions, and driving performance improvements.

Responsibilities include training team members, monitoring calls, and implementing best practices to enhance customer satisfaction.

If you have strong leadership skills and a passion for customer service, we want to hear from you!

Benefit

  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Recognition and performance awards
  • Professional networking opportunities
  • Valuable work experience
  • Opportunities to contribute to business growth
  • Work-life balance

Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Lahore
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Company Information

Abacus Consulting

Abacus Consulting is a leading consulting firm based in Pakistan, specializing in business management, technology solutions, and strategic advisory services. Founded in 1988, the company has a proven track record of helping organizations enhance their operational efficiency and drive growth. With a team of experienced professionals, Abacus Consulting offers tailored solutions across various industries, including finance, telecommunications, and healthcare. Their commitment to innovation and quality has established them as a trusted partner for businesses looking to navigate complex challenges in today’s competitive landscape.