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Job Vacancy Karachi Position Call Center Representative at Sapphire Consulting Services

Sapphire Consulting Services company logo
Published 9 hours ago

Sapphire Consulting Services is inviting applications for the role of Call Center Representative in Karachi. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

Sapphire Consulting Services operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:Sapphire Consulting Services
Position:Call Center Representative
City:Karachi, Sindh
Province:Sindh
Education:Confidential
Salary:PKR 65.000 - PKR 260.000 per Month
Job Type:Full-time

Job Description

Sapphire Consulting Services is looking for a dedicated and qualified Call Center Representative to become an integral part of our team. In this position, you will handle both incoming and outgoing calls, ensuring that customer communications are managed promptly and professionally.

Key Responsibilities:

  • Efficiently manage call volumes.
  • Follow call center scripts for various topics.
  • Assess customer needs, deliver effective solutions, and maintain meticulous records of customer interactions.

Qualifications:

  • Experience in customer support is preferred.
  • Excellent verbal communication and active listening skills.
  • Able to adjust to various personality types.
  • Proficient in multitasking and time management.

Benefit

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Sindh
City Karachi
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Company Information

Sapphire Consulting Services

Sapphire Consulting Services, based in Pakistan, is a leading consultancy firm dedicated to providing innovative solutions to businesses. With a focus on strategic planning, operational efficiency, and technology integration, the company helps organizations navigate complex challenges. Their team of experienced professionals collaborates closely with clients to deliver tailored services that drive growth and enhance performance. Committed to excellence and customer satisfaction, Sapphire Consulting Services strives to empower businesses to realize their full potential in an ever-evolving market.