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Job Vacancy Rawalpindi Position Call Center Specialist at Perfect Group

Perfect Group company logo
Published 21 hours ago

Perfect Group is currently seeking applicants for the position of Call Center Specialist in Rawalpindi. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

Perfect Group, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:Perfect Group
Position:Call Center Specialist
City:Rawalpindi, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 45.000 - PKR 180.000 per Month
Job Type:Full-time

Job Description

Perfect Group is seeking a dedicated Call Center Specialist to effectively handle both inbound and outbound calls. The ideal candidate will possess exceptional communication skills, demonstrate patience, and have a knack for solving problems efficiently.

Key Responsibilities:

– Manage a high volume of customer calls.

– Actively listen to customer issues and offer effective solutions.

– Follow communication scripts and adhere to company procedures.

– Maintain comprehensive records of customer interactions.

– Meet individual and team goals for customer satisfaction.

– Escalate complex matters when necessary.

Requirements:

– Previous experience in a call center or customer service role is preferred.

– Excellent communication skills and the ability to stay calm under pressure.

– Basic computer skills with knowledge of CRM systems.

– Fluent in English.

Why Join Us?

Enjoy a supportive team environment, competitive salary, and ample training opportunities.

Time: 6 PM to 3 AM

Location: Rawalpindi (In-person required)

Application Deadline: 28/07/2025

Benefit

  • Valuable work experience
  • Recognition and performance awards
  • Work-life balance
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Professional training
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Rawalpindi
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Company Information

Perfect Group

Perfect Group is a leading conglomerate based in Pakistan, specializing in a diverse range of industries including textiles, construction, and real estate. Established with a commitment to quality and innovation, the company has built a strong reputation for delivering exceptional products and services. With a dedicated team of professionals, Perfect Group continues to expand its footprint in both local and international markets, driving economic growth and contributing to the development of the region.