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Job Vacancy Rawalpindi Position Complaints Manager at Recruitment Empire

Recruitment Empire company logo
Published 4 months ago

Recruitment Empire is excited to announce openings for the position of Complaints Manager in Rawalpindi. We are currently offering Full-time opportunities.

We seek candidates with excellent skills and at least beginners/seniors experience in the field. Additionally, we value honesty, discipline, and a strong sense of responsibility in our team.

At Recruitment Empire, we are active in the (according to the company) industry. If you are interested in this opportunity and wish to join us, we encourage you to apply directly.

Don't miss the chance to be part of our dynamic team. Submit your application today and take the first step toward a rewarding career with Recruitment Empire.

Job Information

Company:Recruitment Empire
Position:Complaints Manager
City:Rawalpindi, Punjab
Province:Punjab
Education:Confidential
Job Type:Full-time

Job Description

Recruitment Empire is seeking a motivated and experienced Complaints Manager to lead our team in delivering exceptional customer service. Key responsibilities include reviewing ongoing cases, maintaining data reports, achieving SLAs and KPIs, conducting root cause analysis, and developing efficient complaint processes. You will also manage team tasks, drive performance through coaching, and collaborate with cross-functional teams to ensure high-quality service delivery.

Qualifications include 2 years in a similar role, strong complaint handling skills, experience in implementing internal strategies, and excellent analytical abilities. A keen eye for detail and the ability to work collaboratively is essential.

Benefit

  • Valuable work experience
  • Recognition and performance awards
  • Work-life balance
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Professional training
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Rawalpindi
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Company Information

Recruitment Empire

Recruitment Empire is a leading recruitment agency based in Pakistan, dedicated to connecting top talent with exceptional employers. With a robust network of professionals across various industries, we specialize in providing tailored recruitment solutions that meet the unique needs of our clients. Our expert team employs innovative strategies and thorough screening processes to ensure the best matches for both candidates and companies. Trust Recruitment Empire to simplify your hiring process and elevate your workforce to new heights.