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Job Vacancy Faisalabad Position Customer Service Representative (CSR) at EWDTech

EWDTech company icon
Published 5 hours ago

EWDTech is inviting applications for the role of Customer Service Representative (CSR) in Faisalabad. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

EWDTech operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:EWDTech
Position:Customer Service Representative (CSR)
City:Faisalabad, Punjab
Province:Punjab
Education:Confidential
Job Type:Full-time

Job Description

EWDTech seeks a full-time, in-person Customer Service Representative to deliver professional support via phone, email, and chat. You will resolve inquiries and complaints, process orders, and maintain accurate interaction records in our CRM while meeting response and satisfaction targets.

  • Responsibilities: manage multichannel customer contacts, document cases, escalate complex issues, and remain current on products and policies.
  • Qualifications: proven CSR experience, excellent verbal and written communication, strong problem-solving and conflict-resolution skills, patience, basic computer proficiency, and the ability to multitask under performance metrics.

Benefit

  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Professional training
  • Work-life balance
  • Professional networking opportunities
  • Valuable work experience
  • Access to the latest technology
  • Recognition and performance awards
  • Opportunities to contribute to business growth

Requirements

  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Able to Work in a Team
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location
  • No Criminal Record

Company Address

Province Punjab
City Faisalabad
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Company Information

EWDTech

EWDTech is a premier technology solutions provider based in Pakistan, specializing in software development, web applications, and IT consulting. With a strong commitment to quality and innovation, EWDTech delivers tailored solutions that empower businesses to thrive in the digital landscape. Their expert team combines cutting-edge technology with industry expertise, ensuring client satisfaction and continuous growth. Whether it’s enhancing operational efficiency or driving digital transformation, EWDTech is dedicated to helping organizations succeed in an ever-evolving market.