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Job Vacancy Lahore Position Customer Support Representative at iTech Solutions

iTech Solutions company logo
Published 10 hours ago

iTech Solutions is excited to announce openings for the position of Customer Support Representative in Lahore. We are currently offering Full-time opportunities.

We seek candidates with excellent skills and at least beginners/seniors experience in the field. Additionally, we value honesty, discipline, and a strong sense of responsibility in our team.

At iTech Solutions, we are active in the (according to the company) industry. If you are interested in this opportunity and wish to join us, we encourage you to apply directly.

Don't miss the chance to be part of our dynamic team. Submit your application today and take the first step toward a rewarding career with iTech Solutions.

Job Information

Company:iTech Solutions
Position:Customer Support Representative
City:Lahore, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 80.000 - PKR 100.000 per Month
Job Type:Full-time

Job Description

Position: Customer Support Representative

Company: iTech Solutions

Shift Timing: 08:00 PM to 05:00 AM (PST) – Fixed Night Shift

Saturdays and Sundays Off

Compensation: Rs80,00.00 – Rs100,00.00 per month

Key Responsibilities:

  • Professionally manage inbound and outbound calls.
  • Deliver comprehensive service information to customers.
  • Efficiently address inquiries and resolve complaints.
  • Maintain accurate records in the CRM system.
  • Identify and escalate recurring issues as needed.

Experience: At least 1 year in a call center or customer support role.

Required Skills: Excellent verbal communication, active listening, multitasking, and problem-solving skills.

Benefit

  • Valuable work experience
  • Recognition and performance awards
  • Work-life balance
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Professional training
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Lahore
Google Map Google Map

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Company Information

iTech Solutions

iTech Solutions is a leading technology company based in Pakistan, specializing in delivering innovative IT services and solutions. With a focus on software development, mobile applications, and digital transformation, iTech Solutions empowers businesses to enhance their operational efficiency and drive growth. Our team of experienced professionals is dedicated to understanding clients’ needs and providing tailored solutions that leverage the latest technologies. Committed to excellence and customer satisfaction, iTech Solutions is shaping the future of the tech landscape in Pakistan and beyond.