Job Vacancy Lahore Position Customer Support Representative at VapeMall
VapeMall is currently seeking applicants for the position of Customer Support Representative in Lahore. This role is Full-time.
We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.
VapeMall, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.
Job Information
| Company: | VapeMall |
| Position: | Customer Support Representative |
| City: | Lahore, Punjab |
| Province: | Punjab |
| Education: | Confidential |
| Salary: | PKR 40.000 - PKR 60.000 per Month |
| Job Type: | Full-time |
Job Description
VapeMall is looking for enthusiastic individuals to join our dynamic team as Customer Support Representative.
As a leading online retailer in the Vaping industry, we pride ourselves on providing exceptional service and offering top-quality products to our valued customers.
Responsibilities:
- Respond promptly to customer inquiries via WhatsApp and phone calls.
- Assist customers in navigating our website, placing orders, and resolving any issues they encounter.
- Provide accurate product information, recommendations, and troubleshooting assistance.
- Handle inbound sales inquiries and upsell products to maximize customer satisfaction and sales revenue.
- Maintain detailed records of customer interactions and transactions.
- Collaborate closely with other teams to ensure seamless customer experiences.
Requirements:
- Proven customer support experience, preferably in an e-commerce or retail environment.
- Excellent communication skills, both written and verbal.
- Strong problem-solving abilities and a proactive approach to customer issues.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Sales-driven mindset with a passion for achieving targets and goals.
- Familiarity with vaping products is a plus.
- Bachelor’s degree or equivalent
- Proficiency in using customer support software and online platforms.
Location:
- DHA, Phase 6, Lahore
Job Type: Full-time
Pay: Rs40,00.00 – Rs60,00.00 per month
Benefit
- Professional networking opportunities
- Work-life balance
- Professional training
- Recognition and performance awards
- Skill development
- Collaborative work environment
- Valuable work experience
- Access to the latest technology
- Opportunities for promotion
- Opportunities to contribute to business growth
Requirements
- Able to Work Under Pressure
- Physically and Mentally Healthy
- Minimum Education of High School Diploma
- Good Communication Skills
- Able to Work in a Team
- Experience in the Related Field (Preferred)
- Minimum Age of 18 Years
- Willing to Be Placed in the Designated Work Location
- No Criminal Record
Company Address
| Province | Punjab |
| City | Lahore |
| Google Map | Google Map |
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