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Job Vacancy Islamabad Position IT Support Officer at Touchstone Communications

Touchstone Communications company logo
Published 3 hours ago

Touchstone Communications is currently hiring for the role of IT Support Officer located in Islamabad. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, Touchstone Communications invites interested applicants to submit their applications.

Job Information

Company:Touchstone Communications
Position:IT Support Officer
City:Islamabad, Islamabad Capital Territory
Province:Islamabad Capital Territory
Education:Confidential
Salary:PKR 55.000 per Month
Job Type:Full-time

Job Description

Touchstone Communications is seeking an IT Support Officer to deliver timely, professional technical assistance and excellent customer service. The role involves managing support tickets, troubleshooting hardware and software issues, and performing system installations and configurations.

Key Responsibilities:

  • Manage IT support tickets—prioritize responses, resolve issues, and escalate when necessary
  • Diagnose and resolve technical problems across hardware and software
  • Install, configure, and maintain Windows systems and Microsoft Office applications

Qualifications: Bachelor’s degree in Computer Science or IT, minimum 1 year of IT support experience, and proficiency in Windows installation and Microsoft Office.

Job Type: Full-time · Pay: Rs55,00/month · Night shift availability required.

Benefit

  • Opportunities for promotion
  • Access to the latest technology
  • Professional networking opportunities
  • Valuable work experience
  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Skill development
  • Opportunities to contribute to business growth

Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company Address

Province Islamabad Capital Territory
City Islamabad
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Company Information

Touchstone Communications

Touchstone Communications is a premier business process outsourcing (BPO) provider based in Pakistan. Established to deliver exceptional customer service solutions, the company specializes in a range of services including call center operations, technical support, and customer care. With a commitment to excellence and innovation, Touchstone Communications employs a highly skilled workforce and utilizes advanced technology to enhance client satisfaction. Their mission is to empower businesses by providing tailored services that drive growth and efficiency, making them a leader in the BPO industry in Pakistan.