Job Vacancy Karachi Position QA Manager at Mars BPO

Mars BPO is currently hiring for the role of QA Manager located in Karachi. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, Mars BPO invites interested applicants to submit their applications.

Job Information

Company:	Mars BPO
Position:	QA Manager
City:	Karachi, Sindh
Province:	Sindh
Education:	Confidential
Salary:	PKR 50.000 per Month
Job Type:	Full-time

Job Description

About the Role:

We are looking for a motivated and detail-oriented QA Manager to lead our Quality Assurance initiatives within our BPO operations. The ideal candidate will be responsible for designing and implementing quality processes, evaluating agent performance, and fostering a culture of continuous improvement. If you have a passion for maintaining high-quality standards and enhancing customer interactions, we invite you to apply.

Key Responsibilities:

The QA Manager will establish quality assurance standards, monitor agent performance, provide constructive feedback and training, collaborate with operations teams, analyze performance metrics, and conduct audits to ensure compliance.

Benefit

• Collaborative work environment
• Professional training
• Opportunities for promotion
• Access to the latest technology
• Skill development
• Recognition and performance awards
• Professional networking opportunities
• Valuable work experience
• Opportunities to contribute to business growth
• Work-life balance

Requirements

• Experience in the Related Field (Preferred)
• Able to Work in a Team
• No Criminal Record
• Minimum Age of 18 Years
• Good Communication Skills
• Physically and Mentally Healthy
• Minimum Education of High School Diploma
• Able to Work Under Pressure
• Willing to Be Placed in the Designated Work Location

Company Address

Province	Sindh
City	Karachi
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