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Job Vacancy Rawalpindi Position Quality Assurance Specialist at Benchmark BPO Pvt Ltd

Benchmark BPO Pvt Ltd company logo
Published 2 weeks ago

Welcome to our job portal. Benchmark BPO Pvt Ltd is offering exciting opportunities for the position of Quality Assurance Specialist in Rawalpindi. We are currently seeking Full-time candidates.

We are looking for individuals with excellent skills and relevant beginners/seniors experience. Additionally, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

Operating in the (according to the company) sector, we provide a wide range of professional opportunities. If you're interested in pursuing a rewarding career with Benchmark BPO Pvt Ltd, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Benchmark BPO Pvt Ltd. Don't miss the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Benchmark BPO Pvt Ltd
Position:Quality Assurance Specialist
City:Rawalpindi, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 30.000 - PKR 60.000 per Month
Job Type:Full-time

Job Description

Benchmark BPO Pvt Ltd is seeking a dedicated Quality Assurance Specialist for our call center. In this vital role, you will monitor and evaluate customer interactions to ensure our high standards are met.

Key Responsibilities:

  • Monitor customer interactions across channels.
  • Provide feedback and coaching to agents.
  • Identify trends for service improvement.
  • Collaborate on quality initiatives.

Qualifications: Experience in Quality Assurance in a call center, strong listening and analytical skills, and excellent communication abilities.

Job Type: Full-time | Pay: Rs30,00.00 – Rs60,00.00 per month | Work Location: In person

Benefit

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Rawalpindi
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Company Information

Benchmark BPO Pvt Ltd

Benchmark BPO Pvt Ltd is a leading business process outsourcing company based in Pakistan. Specializing in customer support, telemarketing, and data entry services, the company aims to enhance business efficiency for its clients. With a dedicated team of professionals and a commitment to excellence, Benchmark BPO Pvt Ltd offers tailored solutions that meet the diverse needs of various industries. Leveraging advanced technologies and industry best practices, they strive to deliver outstanding service and drive growth for businesses around the globe.