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Job Vacancy Lahore Position Remote IT Helpdesk at Info Resume Edge

Info Resume Edge company logo
Published 9 hours ago

Info Resume Edge is currently hiring for the role of Remote IT Helpdesk located in Lahore. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, Info Resume Edge invites interested applicants to submit their applications.

Job Information

Company:Info Resume Edge
Position:Remote IT Helpdesk
City:Lahore, Lahore
Province:Lahore
Education:Confidential
Salary:PKR 100.000 - PKR 125.000 per Month
Job Type:Full-time

Job Description

Job Summary:

As a Full-time Helpdesk Representative at Info Resume Edge, you will assist customers with technical challenges, ensuring a smooth support experience.

Key Responsibilities:

  • Diagnose and resolve technical issues.
  • Manage help desk tickets effectively.
  • Provide excellent customer service.
  • Maintain documentation of common issues.
  • Escalate complex cases as needed.

Skills and Qualifications:

  • 3 years of experience in helpdesk support.
  • Strong understanding of hardware and networking.
  • Excellent English communication skills.
  • Proficiency in data analysis.

Pay: Rs100,00.00 – Rs125,00.00 per month

Benefit

  • Opportunities to contribute to business growth
  • Skill development
  • Work-life balance
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Professional networking opportunities
  • Opportunities for promotion
  • Recognition and performance awards
  • Valuable work experience

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • No Criminal Record
  • Experience in the Related Field (Preferred)
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Lahore
City Lahore
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Company Information

Info Resume Edge

Info Resume Edge is a leading resume writing service based in Pakistan, dedicated to helping job seekers enhance their professional profiles. With a team of expert writers, the company specializes in crafting tailored resumes and cover letters that effectively highlight clients’ skills and experiences. Info Resume Edge also offers career counseling and interview coaching, ensuring clients are fully prepared to succeed in their job search. Committed to quality and client satisfaction, they empower individuals to stand out in a competitive job market.