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Job Vacancy Rawalpindi Position Team Lead at PakTel BPO Pvt Ltd

PakTel BPO Pvt Ltd company logo
Published 6 days ago

PakTel BPO Pvt Ltd is currently hiring for the role of Team Lead located in Rawalpindi. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, PakTel BPO Pvt Ltd invites interested applicants to submit their applications.

Job Information

Company:PakTel BPO Pvt Ltd
Position:Team Lead
City:Rawalpindi, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 50.000 - PKR 100.000 per Month
Job Type:Full-time

Job Description

Position Summary: As a Call Center Team Lead at PakTel BPO Pvt Ltd, you will oversee daily operations, manage team performance, and ensure our customer service goals are met. The ideal candidate will have a minimum of two years’ experience in a call center environment, strong communication skills, and a results-driven mindset.

Key Responsibilities:

  • Supervise and mentor call center agents.
  • Monitor team performance metrics.
  • Conduct coaching sessions.
  • Develop productivity and satisfaction strategies.
  • Prepare performance reports.
  • Facilitate team meetings.

What We Offer: Competitive salary, professional growth opportunities, and a collaborative work environment.

If you’re eager to lead a successful team, apply now!

Benefit

  • Valuable work experience
  • Recognition and performance awards
  • Work-life balance
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Professional training
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Rawalpindi
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Company Information

PakTel BPO Pvt Ltd

PakTel BPO Pvt Ltd is a leading business process outsourcing company based in Pakistan. Specializing in customer support, telemarketing, and IT services, the company aims to enhance operational efficiency for businesses worldwide. With a dedicated team of professionals and the latest technology, PakTel BPO provides tailored solutions that meet the unique needs of its clients, ensuring high-quality service and customer satisfaction. Committed to excellence, PakTel BPO Pvt Ltd is a trusted partner for organizations looking to optimize their business processes and increase productivity.