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Job Vacancy Islamabad Position Technical Support Level 1 at CALL BOX BPO

CALL BOX BPO company logo
Published 6 hours ago

CALL BOX BPO is currently seeking applicants for the position of Technical Support Level 1 in Islamabad. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

CALL BOX BPO, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:CALL BOX BPO
Position:Technical Support Level 1
City:Islamabad, Islamabad Capital Territory
Province:Islamabad Capital Territory
Education:Confidential
Salary:PKR 90.000 - PKR 120.000 per Month
Job Type:Full-time

Job Description

CALL BOX BPO is seeking a dedicated Technical Support Level 1 representative. In this role, you will provide timely and professional responses to customer inquiries via email, chat, and phone. You’ll troubleshoot technical issues with our SaaS platform while maintaining high documentation standards in our CRM system.

Your responsibilities include assisting customers with account setup, escalading complex issues when necessary, and participating in ongoing training to stay updated on product changes. This position requires you to work from 6:00 PM to 3:00 AM Pakistan time (Night Shift).

Job Type: Full-time | Pay: Rs90,00.00 – Rs120,00.00 per month

Benefit

  • Opportunities to contribute to business growth
  • Skill development
  • Work-life balance
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Professional networking opportunities
  • Opportunities for promotion
  • Recognition and performance awards
  • Valuable work experience

Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company Address

Province Islamabad Capital Territory
City Islamabad
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Company Information

CALL BOX BPO

Call Box BPO is a leading business process outsourcing company based in Pakistan. Specializing in providing high-quality call center services, they cater to a diverse range of industries, helping businesses enhance their customer engagement and streamline operations. With a dedicated team of professionals and advanced technology, Call Box BPO aims to deliver exceptional results and drive client success through tailored solutions and strategic support.