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Job Vacancy Lahore Position Customer Care Agent at Easy Leads Mars BPO

Easy Leads Mars BPO company logo
Published 2 months ago

Easy Leads Mars BPO is excited to announce openings for the position of Customer Care Agent in Lahore. We are currently offering Full-time opportunities.

We seek candidates with excellent skills and at least beginners/seniors experience in the field. Additionally, we value honesty, discipline, and a strong sense of responsibility in our team.

At Easy Leads Mars BPO, we are active in the (according to the company) industry. If you are interested in this opportunity and wish to join us, we encourage you to apply directly.

Don't miss the chance to be part of our dynamic team. Submit your application today and take the first step toward a rewarding career with Easy Leads Mars BPO.

Job Information

Company:Easy Leads Mars BPO
Position:Customer Care Agent
City:Lahore, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 25.000 - PKR 30.000 per Month
Job Type:Full-time

Job Description

Easy Leads Mars BPO is seeking a dedicated Customer Care Agent to provide exceptional customer care. In this role, you will resolve inquiries and concerns via phone, email, chat, or in person to ensure customer satisfaction and loyalty.

Key Responsibilities:

  • Respond to customer inquiries
  • Resolve product/service issues
  • Provide product information and guidance
  • Process orders/returns
  • Escalate complex issues
  • Maintain accurate customer records
  • Foster long-term customer relationships

Requirements:

  • High school diploma or equivalent
  • 1-2 years customer service experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Basic computer navigation and software skills

Job Type: Full-time

Pay: Rs25,00.00 – Rs30,00.00 per month

Benefit

  • Access to the latest technology
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Professional networking opportunities
  • Skill development
  • Work-life balance
  • Valuable work experience
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Lahore
Full Address Easy Leads Mars BPO, Al-Ameen Plaza, 3rd Floor, Above Simla Bakers, Lethrar Road, Khanna Pul, Khanapul, Rawalpindi, 45551, Pakistan
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Company Information

Easy Leads Mars BPO

Easy Leads Mars BPO is a leading business process outsourcing company based in Pakistan, specializing in providing top-notch lead generation and customer support services. With a dedicated team of professionals, they utilize advanced technology to deliver effective solutions that enhance client growth and operational efficiency. Committed to excellence and customer satisfaction, Easy Leads Mars BPO stands out in the competitive BPO landscape, ensuring that companies achieve their business objectives seamlessly.